Purchased the printer last week. My old Pixma died. Tried to install software off CD to no avail. Went to canon website & downloaded driver - full pkg. It will not install, and still no software on my PC. Turned off Virus software- Spent weekend trying everything to no avail. My operating system is Windows 10 Pro. Purchased the printer last week. My old Pixma died. Tried to install software off CD to no avail. Went to canon website & downloaded driver - full pkg. It will not install, and still no software on my PC. Turned off Virus software- Spent weekend trying everything to no avail. My operating system is Windows 10 Pro.
I originally purchased the Brother HL-L2340DW, arguably the most-purchased, most-reviewed, and highest-rated printer on Amazon. Although network setup went smoothly, nothing else did- it never registered or was recognized by Google Cloud Print or even its own drivers/network configuration software.
I was skeptical of this printer, more so than others because of the relatively small number of reviews, a number of which said the installation instructions were unclear or that they had difficulty setting it up.
From my perspective, the setup couldn't have been easier.
Wireless (WLAN) setup:
-I plugged the printer in and used manual WLAN setup to punch in my network details and configure a static address for the printer (a slight oddity here- enabling and assigning a static ... full review
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Samsung Xpress SL-M2070 Laser Multifunction Printer series
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This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
Note: This tool applies to Microsoft Windows PC's only. This tool will detect HP PCs and HP printers.
Data gathered:
- Operating system
- Browser version
- Computer vendor
- Product name/number
- Serial number
- Connection port
- Driver/device description
- Computer and/or printer configuration
- Hardware and software diagnostics
- HP/Non-HP ink and/or HP/Non-HP Toner
- Number of pages printed
Installed Software Details:
- HP Support Solutions Framework - Windows Service, localhost Web server, and Software
Removing Installed Software:
- Remove 'HP Support Solutions Framework' through Add/Remove programs on PC
Requirements:
- Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10
- Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+
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